eviejewelry web store FAQ section

We are a small online family business so we have no store rent to pay or employess to pay along with payroll taxes and benefits so with our lower overhead we can afford to pass our savings on to you. The quality of our jewelry is equal to or surpasses the quality of most stores.

All of our jewelry that is described as gold, silver or gemstone are genuine. Our fashion jewelry will be described as such. All our items are guaranteed to be as described.

We are bonded sellers and your purchases are protected by Buysafe and their surety partners. You can also see some of our feedback from our customers on our about page.

buySAFE offers a unique solution to one of the biggest challenges that online shoppers face – knowing who to trust A buySAFE Seal on a merchant's Website or marketplace item listing indicates that the merchant has: * passed the rigorous buySAFE Certification Process to ensure they are trustworthy and reliable; * agreed to allow buySAFE to continuously monitor their performance in every transaction; and * qualified to guarantee their transactions with a bond from buySAFE and its surety partners — Liberty Mutual, Travelers, and ACE USA.

Paypal - echecks and all major credit cards are accepted through paypal. Money Orders, Cashiers checks and personal checks . There will be a $25.00 return check fee. Money Orders, Cashiers Checks and personal checks are to be made out to: Don Brown 706 Suffolk St Suite A Kill Devil Hills, NC 27948

All of our items are in stock. We do not drop ship. Items will be mailed within 2 business days of cleared payment. We will notify you when we receive your payment, we will notify you when your payment has cleared and we will notify you when we ship your purchase.

Purchases will be shipped USPS First class mail which will arrive to you in 3 to 7 days. Express shipping can be requested at additional cost.

Evie Jewelry offers you a Money Back Guarantee. For any reason that you are not happy with your purchase email us within 3 days of receiving your item. After contacting us send the item back to us within 7 days in it's unaltered original condition. All jewelry boxes, free gifts and any price tags must be included. We cannot accept returns of any items that have been altered ( resized etc). Please mail your purchase back to us with delivery confirmation, we also highly recommend that it be insured; and we will refund your full purchase price minus shipping. We do not charge a re-stocking fee.